Last Updated: 19 Feb 2026
About VoicePay
VoicePay is an All-in-One Mobile UPI Soundbox designed to provide real-time payment notification alerts for businesses and merchants.
We strive to provide reliable and high-quality services. This policy outlines the conditions under which refunds or cancellations may be processed.
Entity: AppCrunch
1. Refund Eligibility
Refunds for subscription fees or purchases will be considered only under specific circumstances where there is a verifiable issue with the service provided by VoicePay.
To be eligible for a refund:
- The refund request must be submitted with a clear and genuine reason.
- Supporting documentation or details must be provided where applicable.
- The issue must be validated through internal review and service logs.
Refunds will not be provided for:
- Change of mind after purchase
- Partial usage of subscription
- Device compatibility issues not caused by the app
- Internet or third-party service failures
- Failure to cancel before subscription renewal
2. Evaluation Process
Upon receiving a refund request, our support team will review the claim based on:
- Service usage logs
- Technical investigation
- Information provided by the user
Notification
You will be notified via your registered email regarding the approval or rejection of your request.
Final Decision
The final decision regarding refund eligibility rests solely with
AppCrunch
3. Refund Timeline & Method
If your refund is approved:
- The refund will be processed within 7–10 business days
- The amount will be credited to the original payment method used during purchase
Processing time may vary depending on your bank or payment provider.
4. Cancellation Policy
You may cancel your subscription at any time by:
- Cancelling through your app store subscription settings, OR
- Contacting our support team
Important
- Cancellation will prevent future billing
- No refunds will be issued for the current billing cycle unless eligible under Section 1
5. Non-Refundable Services
Certain services may be marked as non-refundable at the time of purchase.
6. Changes to This Policy
VoicePay reserves the right to modify this policy at any time. Updated versions will be posted within the app or website.
7. Contact Us
If you have questions regarding refunds or cancellations, please contact us:
Email: appcrunch.founder@gmail.com
Address: G-3, Purn Vila, Udaipur, Rajasthan-313003