Privacy Policy

Privacy Policy – VoicePay

Last Updated: 19 Feb 2026

VoicePay (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the VoicePay mobile application, website, and related services (the “Service”).

By using VoicePay, you agree to the collection and use of information in accordance with this policy.

1. About VoicePay

VoicePay is an All-in-One UPI payment notification app that provides real-time voice alerts for payment notifications received on your device.

Entity: AppCrunch
📧 appcrunch.founder@gmail.com
📍 G-3, Purn Vila, Udaipur, Rajasthan-313003

2. Information We Collect

2.1 Information You Provide

We may collect:

  • Name
  • Email address
  • Phone number
  • Business information (if provided)
  • Support messages

2.2 Automatically Collected Information

When you use the app, we may collect:

  • Device information (model, OS version)
  • App usage data
  • Crash logs
  • Performance data

2.3 Notification Access Data

VoicePay requires notification access permission to detect payment notifications from UPI apps.

We may process:

  • Transaction notification text
  • Payment confirmation alerts

This data is used only to provide voice alerts and is NOT used to initiate payments.

We do NOT collect:

❌ UPI PIN
❌ Bank passwords
❌ Full bank account details

3. How We Use Your Information

We use your information to:

  • Provide and improve the app functionality
  • Deliver voice payment alerts
  • Provide customer support
  • Send service updates
  • Improve user experience
  • Maintain security and prevent fraud

4. Legal Basis for Processing

We process your information based on:

  • Your consent
  • Performance of service
  • Legal obligations
  • Legitimate business interests

5. Cookies & Tracking

Our website may use cookies to:

  • Analyze traffic
  • Improve performance
  • Remember preferences

You can disable cookies through your browser settings.

6. Data Sharing

We do NOT sell your personal data.

We may share data with:

  • Service providers (analytics, hosting)
  • Legal authorities when required
  • Payment platforms for subscription processing

7. Third-Party Services

VoicePay interacts with third-party UPI apps such as:

  • Google Pay
  • PhonePe
  • Paytm
  • BHIM
  • Banking apps

We are not responsible for their privacy practices.

8. Data Security

We implement appropriate security measures including:

  • Encryption
  • Secure servers
  • Access controls

However, no method of transmission over the internet is 100% secure.

9. Data Retention

We retain your information only as long as necessary to:

  • Provide the service
  • Meet legal requirements
  • Resolve disputes

10. Your Rights

You have the right to:

✔ Access your data
✔ Correct inaccurate data
✔ Request deletion
✔ Restrict processing
✔ Withdraw consent

To exercise these rights, contact: appcrunch.founder@gmail.com

11. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy policies.

12. Children’s Privacy

VoicePay is not intended for users under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or website.

14. Legal Disclosure

We may disclose your information if required by law or to:

  • Comply with legal obligations
  • Prevent fraud or illegal activities
  • Protect rights and safety

15. Change of Ownership

If VoicePay is involved in a merger, acquisition, or sale, your data may be transferred as part of that transaction.

16. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 appcrunch.founder@gmail.com
📍 G-3, Purn Vila, Udaipur, Rajasthan-313003